Incident response
Automate repeatable response work while keeping evidence, ownership and approval decisions clear.
Automated response with approval steps
A SOAR response workflow gives the team a consistent process during a busy incident. Routine work can run under approved SOAR rules, while decisions requiring judgment go to the right person with the evidence attached.
Intake
Alerts, reported mail, API requests and analyst submissions can enter one SOAR incident process. Assign severity, priority and ownership, then connect duplicate reports so the team works from a shared case.
Enrichment
SOAR enrichment checks IP addresses, hashes and other indicators against available sources. Reputation helps prioritize review, while the source and context remain available to the analyst.
Playbooks
SOAR playbooks coordinate operations through supported tool interfaces, including REST APIs and scripts. Each connection needs defined permissions and a way to record whether its action completed.
Simulation
A SOAR playbook can run on sample data first. Lookups run for real, and steps that would change something are only checked. Each test run is kept.
Approval
A SOAR approval step presents the decision and waits for an authorized response. Keeping pending requests and completed decisions visible helps the team continue the incident without losing accountability.
Reporting
Response and SLA reports show how long work took, where it stalled and which decisions required approval. The underlying run history explains those measures and supports the review afterward.
By scenario
User reports a phishing email
The mailbox opens an incident, and the SOAR playbook grades its indicators.
SIEM alert for a known bad IP
Enrich the indicator, gather the relevant activity and route any proposed block through the response policy.
Jira ticket needed for every critical incident
The SOAR playbook opens it after the decision.
Tool with no API
A supported script or other interface may provide an integration. Test the operation and failure handling before adding it to a live playbook.
Auditor asks who isolated a host
The SOAR playbook history shows who chose which option, and when.
Questions
Does ARRTECH SOAR detect threats?
A SOAR platform coordinates incidents received from detection tools and other sources. Detection and response automation serve different parts of the process.
Does it cover recovery?
No. Backup and restore stay with the organization’s recovery plan.
Can we test without touching production?
Yes. In simulation, steps that would change something never run.
Which NIST functions does this cover?
SIEM monitoring contributes to Detect, and SOAR response workflows support Respond. NIST SP 800-61 Rev. 3 connects incident response with the wider Cybersecurity Framework, including preparation and recovery.
Guide
What is SOAR?
Security orchestration, automation and response: software that runs incident response steps across security tools through playbooks.
What is an incident response playbook?
A defined sequence of steps for one type of incident, run the same way every time.
What is NIST SP 800-61 Rev. 3?
NIST’s incident response guidance, published in April 2025 and aligned with the Cybersecurity Framework 2.0.
How ARRTECH takes care of incident response
Connects security activity into a signed record, giving incident decisions and board reporting evidence that can be independently verified.
Protects intellectual property and customer trust, with content-aware controls that let organizations adopt AI on their own terms.
Expands response capacity through automation, with defined human authority and a record of who approved what.
Finds changes in behavior that predefined rules miss, connecting the signs of an attack so teams can understand what warrants action.
Investigates alerts, tests explanations and prepares the evidence, giving analysts more capacity while people retain authority over the response.
